I.T. Support for Businesses & Charities
As fully qualified corporate level IT professionals our priority is to keep your IT working.
We can provide your business a variety of services including:-
- A dedicated Account Manager.
- Fully Qualified Onsite Engineers.
- General IT Support, Training & Computer Maintenance.
- Network Installation & Support
- Email and Internet Hosting (Google Apps)
- Disaster Recovery and Data Backup
The model we operate provides your business with the following benefits:-
- We provide dedicated IT staff so you don't have to.
- Pay As You Go or Pay Monthly packages offer you the flexibility to choose what level of support suits your organisation best.
- If you chose the Pay Monthly package your allotted hours will roll over to the next month if unused.
- Free client support and trouble ticketing website to manage and monitor your requests in one place.
We've kept our prices simple. If you choose a contracted level of support you get discounted rates and we can visit your offices and provide on-site support whilst we're with you - it's the best way to optimise value and handle all your IT problems at one time.
Support Services
Price
(+VAT)
Pay As You Go
On-site ad-hoc support, per half day
£ 360.00
In-house, ad-hoc telephone and remote support, per hour
£ 60.00
Reduced rates for clients who commit to minimum monthly spend
Pay Monthly
Contracted On-site support, per half day
£ 240.00
Contracted In-house telephone and remote support, per hour
£ 40.00
Designated Client Support and Trouble ticketing Site
Free
We'll need to assess your business for the following services
Scheduled monthly / weekly visits by an engineer to client site
Network Installation and Support
Email and Internet Hosting
Data Backup and Disaster Recovery
2GB per user - Free£10 / Month / Per 100GB Increment
or
£100 / Year / Per Increment
Other fees
Travel costs50p per mile
Testimonials
“My laptop kept turning itself off all the time. The IT Pit Stop removed lots of viruses and my laptop now runs faster than it ever has before! They also installed some software for me to keep it running in tip-top condition.” Veronica. County Work Wear Ltd. Wymeswold
“Rather than selling us an expensive new network, as we requested after receiving advice from another company, The Pit Stop fixed our existing network and also taught us how to maintain it ourselves!” Linda, Grange Courtyard Hotel, Shepshed
“The IT Pit Stop are always there with a quick response and solution – they definitely deserve pole position when it comes to IT support!” Rob the Bookie, East Leake
